Question 1

Why should I pump my tank regularly?

Accepted Answer

The removal of septic waste by cleaning the septic tank is a critical step in septic system care as it extends the life of the septic field. Even if you don't care how a septic system works you need to know when to clean the septic tank.

Question 2

Why isn't my grinder pump running automatically?

Accepted Answer

This usually means a faulty float switch or a control panel issue, these problems are relatively cheap and easy to fix.

Question 3

How often should I pump my tank?

Accepted Answer

It is recommended that a three bedroom residence with 4 occupants be cleaned every 3 years.

Question 4

What is safe to put in my septic system?

Accepted Answer

In septic or grinder pump systems the following items should never go down the drain.  
Baby Wipes - Powdered Soap in Any Form - Grease  - Q-tips                 
Most problem can be traced to improper care of your system.

Question 5

What is my septic alarm on?

Accepted Answer

A red warning light or buzzer does not indicate your tank needs to be pumped. It indicates a high water condition in your dosing tank, or grinder pump tank, due to a malfunctioning pump. Avoid wasting money have it diagnosed by our qualified technicians.

Question 6

Do septic additives work?

Accepted Answer

It is our experience that septic additives don't work to repair or maintain your septic system.

Question 7

Why is my circuit breaker tripping?

Accepted Answer

A tripped breaker on an septic effluent pump indicates a faulty wiring or pump issue. On a grinder pump  a tripping circuit breaker indicates a jammed pump, faulty start components, or a faulty pump.

Question 8

Why is there a wet spot in my septic drainfield?

Accepted Answer

DON'T PANIC!  A wet spot doesn't always mean a new septic system is needed. Other factors such as a running toilet, clogged pipes, or even ground water infiltration due to a leaking tank can be the culprit. Have one of our professionals diagnose it for you at no cost?

FAQs

Troubleshooting and Frequently Asked Questions About Your Septic and Grinder Pump System